Utilities | Tools | Export Scale Items | Update scale prices to Avery Berkel scales

Question:

Is it possible to update scale items and how do you update the scale items in IQ with the Avery Berkel scales. 

Answer:

Yes, it is possible. 

Please note that you would need to install the Avery Berkel scale software on the server. 

Important [!]:

Please note that you do need the MX100 software to be installed by your reseller.

Steps:

Navigate to Export Scale Items in IQ, by clicking on Utilities -> Tools -> Export Scale Items.

Filter for scale items by running the filter below:

(SCALEITEM EQUALS TRUE)

Select the CSV button on the radio button from the Export Selection panel. 

Ensure that you deselect the Use Headers option. 

Click on the Start button.

Once completed navigate to the scale update software, usually it would be installed in the IQ root directory. 

For example:

The application RT_COMMS.exe was installed in the following application: E:\IQRetail\MX100.

Run the RT_Comms application

If this does not run to 100% check error logs, this can be located in the summary.log file.