LoyaltyPlus | Gift Cards | Configuration

Version:

Please note that this functionality is available from version 2024.10.0.0.

What is a Gift Card?

A gift card—also known as a stored value card—is a form of payment that can be used to make purchases at retail stores, gas stations, restaurants, and other locations. You load money onto the card, which you or the gift card recipient can spend at accepted locations.

What are the advantages of Gift Cards?

1. Can be a good substitute form of payment if you’d rather not pay cash or use a credit card.
2. Gift cards can be an appropriate gift for the holidays or for any other special occasion
3. Easy and convenient to use.

Overview:

IQ LoyaltyPlus Gift Cards functionality allows you to sell gift cards to your clients, as well as use them as tender at your store. 

In this knowledge base article we will explain how to configure it.

This article relates to: 

Loyalty Plus | Setting up Loyalty

Register:

Ensure that you are registered for the LoyaltyPlus Loyalty, if you have not registered for loyalty plus click on the link below to follow the steps to register:

Loyalty Plus | Setting up Loyalty

Tender setup or payment type configuration

We need to create a new tender type/payment type which will allow us to process gift card redeems. 

Navigate to Utilities --> Setup --> Tender Setup

Click on the Add button or select an unused GV tender type and edit/amend it. 

Select the Tender Type GV.

In the Tender Description field you can type Mica Gift Card Redeem.  

Tick the option next to Use LoyaltyPlus Tender and set the combo-box/list box to Gift Card.

Accounting:

We do recommend that you speak to your accountant before configuring the Ledger Accounts Receipts and Payments. 

You will need to configure that the liability flows through IQ when the gift card are sold and redeemed. 

Therefore you will need to configure a Mica Card control current liability and Mica Card Revenue/Income account. 

Note [!]:

The Mica Card Revenue account will be linked to the stock item's major department configuration. 

How do I configure a Gift Voucher item?

We are going to create a non stock item. 

Ensure that the item is linked to a Non Stock Major Department (Non-tracked department/Periodic posting method).

If not correctly configured it may lead to erroneous stock and financial reporting.

Navigate to Stock --> Maintenance and click on the Add button.

Name the stock code GIFTLOAD

The description can be GIFTLOAD

Set the Item Category to Non Stock Item.

Reason being we do not want to track any stock. 

Set the Major Department to the Non stock department. 

Set the Tax Rate to 0. 

This is important [!]

According to section 10(18) of the Value-Added Tax Act, the supply of gift cards is regarded as a medium of exchange similar to money and is not subject to Vat when sold.

The fields indicated are the required details you need to enter. 

Make sure you leave the Sell Price as 0.00 so the system will prompt you for the gift card value when you sell it to a client.

How to use Gift Cards?

In this section we will discuss how to sell a gift card in the system. 

Navigate to Point of Sale --> Sales --> Cash Sale 

Select the Giftload item that you create earlier. 

The system will ask you to scan a card, to indicate which card it's going to load monetary value on. 

Click on the Accept button to proceed.

The system will prompt you what value you would like to load on the card. 

Type in the value the client want to load onto the card. 

This will now be the amount the client has to pay for the gift card. 

The sale can now continue as per usual as the client can add more items to the sale. 

If you press F1 or click on the Subtotal button, enter the tendered amount and press enter. 

The system will display a notification where it will inform you that it is allocating a value on the card. 

After the message disappears, you can proceed to conclude the sale. 

How to redeem a Gift Card?

In this section we will explain how to accept or process a gift card on the system. 

Navigate to Point of Sale --> Sales  --> Cash Sale

You can load the items as per usual. 

Click on the F1 Subtotal button when you are ready to conclude the sale. 

Click on the Gift voucher (F5 Mica Gift Card Redeem) you have configured earlier and fill in the value or amount that the client wants to pay with it. 

Important to note is to capture the Gift Card tender first. 

The following screen will appear like below where the client will be prompted to scan or enter the Gift Card. 

Press on the Enter key on the keyboard or click on the Accept button to proceed.

The system will validate the card number and conclude the sale.