Document preview | Credit notes | Cannot print or export

Modified on Mon, 29 Apr at 12:51 PM

Question:

I am unable to print or export a credit note from the document preview, other users are able to view the document?

What is the reason for this?


Answer:

The reason for this is; IQ created a security code quite a while back: 30656 - Allow Printing/Export From Document Preview. By default this setting has not been enabled. 

Please consult your IQ system administrator to provide you with access. 








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